scroll to top

Library Services & Policies

Hours and Breaks

During the fall and spring semesters Steelman Library keeps the following regular hours:

Mon-Thurs: 7am-12am

Fri: 7am-8:30pm

Sat: 12pm-8:30pm

Sun: 1pm-11pm  

 

During the following holidays and academic breaks the library may be closed or have reduced hours:

Labor Day

Fall break

Veterans Day

Thanksgiving break

Christmas break

Martin Luther King Jr. Day

Presidents' Day

Spring break

Easter Weekend

Memorial Day

Summer break

Juneteenth

Independence Day

Circulation Services

Can’t find your printing funds? Check your balance here!

We have several types of books available to students in Steelman Library. The majority of our collection is circulating (available for check out by patrons) and is primarily located upstairs. To search this collection, you can use the Book Search or Article Search bar at the top of the library homepage. You can place holds on these books through the catalog (Book Search) and check the status of your holds and loans in your library account.
Most books are 14-day loan items, while some textbooks are 7-day loan items. 14-day loan items are eligible for you to renew in your library account if they are not on hold or overdue. 7-day loan items cannot be renewed.
 

Other items available for check-out from the Circulation Desk include: 

  • Marker packets for use with the dry-erase boards in Steelman Library (24-hour borrow period)
  • Charging blocks, adaptors, and cables (24-hour borrow period)
  • Course Reserves for in-library use (2-hour borrow period)

We have some books which do not circulate, those collections include our Reference section downstairs and the Microfiche collection upstairs. You can search these resources in Book Search and use them for your research within the library, but they cannot be lent to patrons or removed from the library.

There are several areas in the library designed to serve students as individual or group study areas. There are study rooms upstairs available for 2-hour check out that can be used individually or for a small group, the conference room can be checked out by a group if it is not under reservation, and there are individual study rooms on the first floor which are available on a first-come, first-served basis.
 

The library offers the following services for a $ fee: 

  • Printing (black & white or color)
  • Laminating
  • Poster printing
     

The library offers the following services for free:

  • Faxing
  • Scanning
     

Code of Conduct

The code of conduct outlined in the student handbook also applies to the Steelman Library. Library student workers are considered officials of the university while on duty at the library. The library's purpose is to assist in classroom and personal research, support the curriculum, and meet the educational and informational needs of our users. Thus, any disruptive behavior may be addressed by library staff.

Specifically, these behaviors are not permitted in the library:

  • Violation of the Library's Food Policy & Drink Policy
  • Loud conversations, whether in person or via cell phone
  • Running
  • Excessive physical contact
  • Noise at a level that disrupts others who are studying
  • Damage to or unauthorized use of any library property
  • Refusal to comply with clearly stated policies or directives issued by any library staff, including student workers
  • Refusal to produce student ID when requested
  • Other behaviors that are deemed disruptive by library staff

Failure to comply with these guidelines may result in action up to loss of all library privileges and/or referral to SEU's community standards & responsibilities coordinator.

Policies

Items for check out, spaces, and other library resources are available on a first-come, first-served basis. During academic terms we prioritize needs that serve SEU students and which are for academic purposes.

Available circulating books can be put on hold using your Library Account.

You can reserve study rooms in advance by contacting the library.

room reservations

 

Events in the Library

Steelman Library is occasionally closed for private training or events for our staff.

Steelman Library occasionally hosts other departments for events, which will either happen alongside normal library operations or require the library to close.

Toward the end of each semester Steelman Library will present De-Stress Fest, featuring snacks, arts & crafts, activities to take a break from studying for finals, and sometimes live animals!

Keep an eye on the Events page for the latest event information for Steelman Library.

Who’s in the Library?

Dean of the Library, Amy Beatty
Reference & Circulation Librarian, Andrew Graves
Director of Graduate Writing Support, Dr. Cassie Lopez
Reference & Outreach Librarian, Dana Parrish
Director, School of Honors, Global Education; Reference Librarian, Dr. Kaitlyn Brett
Administrative Assistant, School of Honors & Global Education, Kendall Mecca
Reference & Technical Services Librarian, Michelle Gilmore
Administrative Coordinator to the Dean of Steelman Library, Pam Bell
ILL Specialist, Sarah Mincey
Technical Services Assistant, Teresa Townsend
 

See the Staff Directory for more info!

Online & Network Site Students

Library Resources for Online & Network Students

  • Articles, book chapters, and commentary sections can be scanned and emailed.
    • You can request these through the Article Search on the Library homepage.
    • For items that we hold in the physical collection, the Scan Request option will appear in the 'Access Options' dropdown.
    • Requests must comply with copyright law - no more than one chapter or 10% of the resource (whichever is larger) can be scanned for a patron.
    • Questions about scans should be directed to [email protected].
  • Some Steelman Library items can be mailed to students' homes (not applicable for patrons with a mailing address within Polk County).
    • Loans are automatically extended by two weeks to allow for shipping.
    • Return packaging and return shipping are included.
    • Only shipping to the continental US is possible at this time.
    • Mail hold requests are processed during office hours Mon-Thurs.
    • 7 day loans, textbooks, reference books, reserve items, and periodicals are NOT eligible for distance borrowing.
    • Place a hold on the items you're requesting through the catalog (or Book Search on the library homepage), select 'Distance Student - Mail' and confirm your mailing address in the Notes section, or respond to the email confirmation, if applicable. Books will be shipped to the address on file with the school.
    • Questions about this service should be directed to [email protected].
  • Interlibrary Loan is able to request articles and chapter scans for items which are not in the Steelman collection.
    • You can fill out the ILL request form here.
    • Please keep in mind while researching:
      • ILL requests are processed during office hours M-F.
      • ILL requests must comply with copyright law - no more than one chapter or 10% of the resource (whichever is larger) can be scanned for a patron.
      • ILL requests can take several business days to fill, depending on the library lending the resource. Sometimes ILL requests cannot be filled depending on availability.
      • ILL requests for books, DVDs, and any other physical items cannot be placed on behalf of distance students, as we will not mail those on.
    • Questions about ILL should be directed to [email protected]

Borrowing Privileges

Borrowing privileges (SEU ID required to make use of borrowing privileges) are extended to the following four groups:

  • Students enrolled for the current semester
  • Faculty/Staff members - or their family members (with a "family card")
  • Community borrower - pay a fee of $50 (limited privileges), $20 renewal fee
  • Alumni borrower - pay a yearly fee of $60 or maintain Alumni Membership (limited privileges)

Laptops

The library offers two types of laptops for students: 
- 24-hour Dell laptop loan
- 7-day $15 Dell laptop rental

You can ask at the circulation desk about availability. Please plan for the check-out process to take several minutes.

Check-out Policies

In order to check out materials from the library, students must have their ID card physically present and must have a library account in good standing. To remain in good standing patrons must not have overdue items, fines of over $20, holds from other departments, or a past record of abusing library privileges.

Checkout Periods for Students

  • 2-week checkout: books, DVDs, ILLs
  • 7-day checkout: textbooks, laptop ($15 rental)
  • 24-hour checkout: laptops, chargers, Oculus VR headset, calculators
  • 2-hour checkout: study rooms, marker packets, fans, reserve books (in-library use only)
  • In-library use only: reference books, magazines, and course reserves.

Checkout Limits

  • Books - unlimited
  • CDs - unlimited
  • DVDs - unlimited
  • Games - 2
  • Laptops - 1

Available Circulation Items

  • Books
  • DVD/CDs
  • 24-hour laptops
  • Games
  • Yoga mats
  • Organ puzzle; Articulated skeleton; Muscle model
  • Binoculars
  • Coloring pages
  • Dry erase marker packets
  • Tech accessories
    -DVD player
    -Headphones
    -Calculators
    -Apple keyboard/mouse
    -Wireless mouse
    -Webcam
  • Cables/adaptors 
    -Adaptors
    -Chargers
    -Extension cords
    -HDMI cables
    -SD card reader
  • ILL resources

Returning Items

  • Checked-out items should be returned in the book-drop or at the Circulation Desk.
  • Items NOT checked-out should be left on the carts or study tables. Please do not re-shelve items.
  • Reserve materials must be handed to a library worker, not dropped in the book-drop.
  • Any electronic items must be handed to a library worker, not dropped in the book-drop.

Renewing Items

You may renew most checked-out items if:

  • They are not overdue
  • They are not on hold by another patron
  • Your borrowing privileges are in good standing

You can self renew under My Library Account from the catalog, or call Circulation for help: 863-667-5089

Main Menu > About > My Library Account. Log in at the profile icon in the upper right. View your checked out items to renew.

Fines

Fines will accumulate from the date a book is due until it is renewed, returned, or reported lost.

If the amount owed is over $20 or there are multiple overdue items on an account, borrowing privileges will be suspended.

Item/Collection TypeFine
Books and most items20¢/day
2-hour Reserves$2/hour
24-hour Laptop loan$10/day
24-hour tech accessories$1/day

Lost Items

Materials not returned by the last day of the semester and items that are 30 or more days overdue will be presumed lost. Returning a "lost" item will remove the charge.

Replacement costs for items include the following charges:

  • $50 replacement fee for lost items
  • The fees charged for losing an ILL item are set by the institution the item was borrowed from and will vary.

Any remaining fines and charges at the end of the semester will be reported to SEU's business office and added to your student bill.

Any replacement fees charged will be waived for returned materials.

All items are due by the final Wednesday of the semester.

Steelman Library Interlibrary Loan

Interlibrary loan services allow currently enrolled students, faculty, and staff to borrow materials from other libraries not available at Steelman Library. Interlibrary loan for physical items can only be used by patrons able to pick up their items in person at Steelman Library. Distance learners are encouraged to utilize interlibrary loan services offered by their local public library.

How long will I wait for the materials I have requested?

When obtaining physical materials from other institutions, the wait can sometimes be up to 3-4 weeks, especially for books from out of state. Articles usually take 48 hours up to a week. Your request is generally processed within 1 business day of receipt. It can take time for lending libraries to process the requests. If the requested item is new, in strong demand, or rare, your request may be passed on to several libraries which can lengthen your wait time.

 

We do not currently offer a way for you to check the status of your requests, but the ILL team can offer an update if you contact us. Please allow 2 business days for processing before requesting an update on the status of your request.

ILL Policies

Interlibrary Loan is able to request articles and chapter scans for items which are not in the Steelman collection.

You can fill out the ILL request form here.

Please keep in mind while researching:

  • ILL requests are processed during office hours M-F, excluding holidays. Certain services may be suspended over term breaks.
  • ILL requests must comply with copyright law - no more than one chapter or 10% of the resource (whichever is larger) can be scanned for a patron.
  • ILL requests can take several business days to fill, depending on the library lending the resource. Sometimes ILL requests cannot be filled depending on availability.
  • ILL requests for books, DVDs, and any other physical items cannot be placed on behalf of distance students, as we will not mail those on.
  • Questions about ILL should be directed to [email protected]

How do I submit requests?

Requests for interlibrary loans are placed online for each individual item. Please make sure that the item you request is not available at Steelman Library before submitting your request. To ensure that your request can be processed promptly, please submit correct information (ID number, SEU email address, bibliographic data for item) in your request. The request form can be accessed within most databases and on the library website.

 

The 'Date Needed By' field will be entered as part of your request. If the request isn't filled by that date, the request will expire. It is our recommendation that you enter a 'Date Needed By' after which the resource will no longer be helpful to you - as the request will not be filled after that date.

 

When you submit your request, you’ll receive a confirmation email with the details of your request.

 

You can contact the Interlibrary Loan team at [email protected] if you have questions or problems filling out the form.

How am I notified when my material arrives or the request is filled?

After your request arrives and is processed, you will receive an email from the library system that your request is available for check out at the Steelman Library.

 

If your request was filled digitally, you’ll receive an email when it is filled with access instructions. The auto-generated email with your access instructions will be sent from [email protected]. We recommend that you check your spam and graymail folders as the auto-generated email is sometimes flagged and sent to those folders.

Is there a cost for the service?

In general, no. Many libraries loan items through interlibrary loan for free. We exclusively borrow and lend with other free lending institutions.

 

If you lose or damage an item that you have borrowed via interlibrary loan, the library that lent us the item will charge Steelman Library for it. Those fees will be passed along to you as the borrower billed to your student account. For this reason, it is very important that you take good care of any item you receive via interlibrary loan.

Are there restrictions on what I can borrow?

Yes, there are restrictions on what you can borrow. Most of these restrictions are set by the library that we ask to borrow the item from. For example, many libraries do not allow audio-visual materials, newly purchased items, or eBooks/eSerials to be shared via interlibrary loan. Items located in a library’s special collections, reserves, or reference are also not usually lent out.

Is there a restriction on the number of requests I can submit?

No, we do not restrict the number of requests you can submit. 

Can I do anything to expedite the process?

You can assist by doing the following:

  • Do not use abbreviations unless the source of the citation uses them, and if the source of the citation does use them include the info for that source in your request..
  • Obtain complete citations from standard bibliographic sources (i.e. indices, bibliographies, library catalogs, etc.).
  • Check the library catalog first - the number one reason for unnecessary delay is that Steelman Library owns or has access to the material. You can also check Google Scholar to see if the article is available elsewhere - this is faster than waiting for your request to be processed.
  • Include accurate and complete personal information where requested: ID number, institutional email where applicable, name.

I sent in an ILL request but I no longer need the book/article/item. What do I do?

Please email [email protected] so that your request can be cancelled.

How do I obtain my ILL materials and where do I return them?

Articles

Electronic articles will be sent to the institutional email account on file.

 

Loans

Incoming loans are held at the library’s circulation desk under your name. In order to check out the item, you will need to have an SEU ID card.

Returns

Materials borrowed must be returned to the circulation desk. Please do not remove the band/label form the item you have borrowed, or remove any attached material.

How long can I keep my interlibrary loan?

Loan Periods

Loan periods are assigned by the lending institution. Steelman Library will grant you up to 2 weeks for the item if that is permitted by the lending institution. You may request a renewal at the circulation desk or by emailing [email protected] and it will be granted if the lending institution’s loan period permits.

 

Renewals

Like due dates, renewals for ILL materials are set by the lending library. Many libraries allow renewals, but some do not. If you would like to request a renewal, contact [email protected]

 

Recalls

Materials borrowed from other institutions are subject to recall by the lender at any time. A recall means the lending library wants the item returned before its stated due date for use by one of their patrons. When we borrow an item from a library, we agree to return the item immediately if it is recalled. If the item you have borrowed on ILL is recalled, you will be notified. Please return recalled material promptly. If you are still in need of the item, another request can be submitted and a different copy acquired in many cases.

Office 365 & Google Education Suite

Microsoft Office 365 is provided to SEU students. Visit https://signup.microsoft.com/signup?sku=Education to register!

If your email is not recognized, contact IT for help.

Four ways to contact IT:

  1. Visit IT Help Desk Portal and create a help request ticket,
  2. Call the SEU IT Help Desk at 863-667-5028,
  3. Email [email protected], or
  4. Stop by IT Help Desk (located behind the SAC) 

 

Google Suite is also available to all SEU students with their @seu.edu email.

Computer Lab in Steelman

Steelman Library has over 50 computers in the library available for patrons to use.

The 2-hour computers in the open lab have the following programs downloaded (you must have an account to access):

  • Lockdown Browser
  • Zotero
  • PC Study Bible
  • Adobe Creative Cloud
  • G Metrix
  • @ Risk 7
  • Expression Studio

You can make a reservation for one of these computers here: https://steelmanreserve.seu.edu/signup

Printing Funds

You cannot use FireFunds to print, but you can reload your print funds if you use them up. Check your balance (or reload your funds) here! You can also add printing funds at the Circulation Desk.

Every student receives $2 of additional printing funds weekly. But scan to email is always free.

Poster Printer

Steelman Library offers poster printing services to the SEU community!

Click here to fill out the poster printing request form!

poster printer

Poster size pricing (WxL in inches) Please note updated prices:

  • 36x48 = $25
  • 18x24 or less = $20

Matte or Glossy paper available

Printing in the Library

Upload documents that you need to print:
Log in at https://seu-pharos.seu.edu/MyPrintCenter/
with your institutional username (first part of your SEU email, e.g. jsmith7) and 20-character password.
Upload documents from your device to the queue.

You can access the queue on any Steelman printer by swiping your Student ID. Your available printing funds will be displayed.
Then select your document and pick ‘print.’
 

Formatting:
To print 11”x17” from your device, your document must be formatted 11”x17” when you upload it to Pharos. If you need to resize it while printing, you must print from one of the Steelman computers and change the paper size in the print dialogue box.
Adjusting double-sided/single-sided printing must be done from a Steelman computer.
 

Common printing issues:
I’m trying to upload my document, but the website won’t load!
Double-check that you are on the Southeastern wifi network, as the website is not accessible on SEUguest.


The printer took my money and didn’t print my job!
If your print job is large, it may take a while to send to the printer or to print out. 
Let the library staff know if it is taking longer than normal! We’ll be able to fix the printer and get you your print job!


The screen went red and didn’t print my job!
Let the library staff know so they can fix the error, and your job will print when the error is resolved.


The printer is telling me I don’t have any printing funds!
Let the library staff know: we can check which department will be able to resolve the issue for you or get you your print job! Unfortunately, you cannot use FireFunds to print, but you can reload your print funds if you use them up. Check your balance here!


The printer isn’t reading my ID card!
Let the library staff know! We’ll check if the issue can be easily resolved or if you need to see Campus Life about card issues.
 

Printing cost:

    $.08/page black & white
    $.16/page double-sided black & white
    $.20/page in color 
    $.40/page double-sided color
    $.40/page 11”x17” black & white
    $.80/page 11”x17” color
 

Step-by-step Copy documents

How to Copy

  1. Swipe ID card at one of the Steelman printers (click "OK" on the print funds pop-up)
  2. Press Home button
  3. Select “Copy”
  4. Place paper in top tray face up or face down on the glass
  5. Press "START" button
  6. Logout after document has printed

Step-by-step Scan documents

How to Scan

  1. Swipe ID card at one of the Steelman printers (click "OK" on the print funds pop-up)
  2. Press Home button
  3. Select “Scan”
  4. Select “Direct Input"
  5. Select "Email" and enter your SEU email address
  6. Place paper in top tray face up (or face down on the glass, ensure that the document is within the scan size)
  7. Press "START" button (for multiple pages in a single scan see below at ***)

Logout
*** for multi-page documents in a single scan do steps 1-6 and then select "Separate Scan" (there should be a yellow circle in the top right hand corner of the icon indicating app is on), after each scanned document select "START," once all documents are scanned select "Finish" and press “START” again to send

Step-by-step Print documents

How to Print

Remote print from Pharos:

  1. Scan QR code at Circulation Desk OR click link
  2. Upload document (ensure the settings/sizing is correct before uploading to Pharos)
  3. Swipe student ID card at one of the Steelman Library printers
  4. To print all documents select "Print All"
  5. To print one document select document (document should be highlighted in yellow)
  6. Press the blue "START" button
  7. Logout once document has printed

Printing from Steelman Computers

  1. Download document as PDF
  2. Open document
  3. Click “Print” icon
  4. Select printer “SEU_GLOBAL_Q”
  5. Click print and follow steps 3-7 above.

Research Appointment

Our librarians are available to help you learn to do research in your area through our library databases! Undergraduate and Graduate students can use this page to request an appointment with a librarian.

You can find out which librarian is the liaison for your major on the Staff Directory.

Writing Lab

The Writing Lab in Steelman Library is available to help answer your writing questions!

Regular semester hours are: Sun-Thu 7pm-9pm and Mon-Fri 9am-11am and 1pm-3pm.

If you have questions about:

  • Zotero
  • Grammar
  • Citation styles
  • Writing mechanics

Make an appointment to get help today!